Need Help? Support

Contact Us

File a support ticket or email

Your other option is to file a ticket. We'll get back to you as quickly as possible. If you're experiencing a production outage set the priority to urgent.

You can do this in two ways:

What to include

Feel free to contact us with any questions you have—whether you want to learn about Singly and what it can do, or you're already integrated and need a bit of help.

If something's wrong, the more details you can provide, the better we'll be able to help. If you don't know what to include, send us some of the following:

  • Context!
  • URLs
  • Steps to reproduce
  • What you expected to happen vs. what actually happened
  • Application client_ids (no need to include secrets)
  • API responses
  • Code samples
  • Screenshots
  • Browser or console output